Quality Assurance

The SMR Services, Inc. Quality Control (QC) program is consistent with ISO-9000 principles and other supporting specifications.  The QC program provides for the surveillance, inspection, measurement, and control to ensure the highest quality and iterative process improvement of SMRwork activities.  The program guarantees that the customer’s requirements in the Statement of Work are augmented by our own enhanced quality standards and performed at a high level of proficiency and with a low defect occurrence.  Any identified issues are documented and corrected to acceptable margins as soon as possible.  The QC program is administered from our President through Program Managers to the technical staff working on a particular objective.  Quality Control has the highest visibility with our executive staff. In particular, our QC program ensures that processes are documented thoroughly, repeatable, measureable, and provide the expected result.